Vision
To create justice and respond to injustice in the lives of individuals, women,
children, and families – while promoting equality, inclusion and acceptance.
Purpose
We do this by:
- providing responsive services
- promoting equity, equality, safety and inclusion
- validating the importance of recovery, healing and justice for individuals, families and communities including the impact of present and intergenerational trauma and redress.
Values
- Respect
- Choice
- Rights
- Equality
- Participation
- Partnerships
- Connection to Community
- Diversity
- Resilience
Who we help
We engage with people in the Brisbane who are
- In crisis and need support.
- Experiencing or at risk of homelessness
- Experiencing domestic and family violence
- Part of a family in crisis, including women and children
- Young pregnant mothers, young parents and their families
- Survivors of institutional child abuse, known as Forgotten Australians
- Experiencing chronic homelessness and complex needs, who require housing with extra on-site support
- Vulnerable and unable to access mainstream healthcare and wellness
- Socially isolated, marginalised and excluded from opportunity
Our approach
Micah Projects bridges silos of care. We partner across service areas and with community and government services to provide integrated support that more effectively meets the complex and interlinked challenges vulnerable people face every day.
By working together, we can pool resources and coordinate a comprehensive response for better outcomes.
This is how we move beyond managing crises, to begin solving the real challenges at the heart of social issues and create lasting change.
Guiding Principles
At Micah Projects, we believe that every adult and child has a right to:
- A home, income, healthcare, education, safety, dignity, and community connection.
- Access to a broad range of personal, social, intellectual, economic and spiritual resources for personal and community wellbeing
- Forums to participate in decisions which impact on their lives at an individual, social and structural level
- Equity, recognising the impact of age, gender, economic status, disability, sexual orientation, culture, and religious belief.
- Opportunities for healing and redress for past and present experiences of neglect and abuse.
- Resources to enable restoration of relationships with self, family, community, and social and religious institutions.
We endorse the United Nations Declaration of Human Rights.
Our commitment to Reconciliation
We acknowledge Aboriginal and Torres Strait Islander peoples as the traditional custodians of this land, the history and impact of colonisation, and support their right to self-determination and cultural expression.
Our vision for reconciliation is to close the gap in the life expectancy of Aboriginal and Torres Strait Islander peoples. We are determined in our commitment to work respectfully in partnership so people experience inclusion, wellbeing, justice and connection within their community of choice.
Our first RAP (2013–2015), accepted by Reconciliation Australia, achieved most of its targets, including embedding culturally appropriate practice, strengthening partnerships with Aboriginal and Torres Strait Islander organisations, and supporting First Nations enterprises. Our 2017–2019 Innovate RAP outlined extensive actions, many of which were completed, though we acknowledge the overall impact was not as strong as intended.
We are developing a new RAP to better align our reconciliation commitments with our daily practice and strategic goals. By doing this, we hope to achieve stronger outcomes and make a bigger difference across our organisation and for the people we work with.
Commitment to Quality
Micah Projects has strong and robust quality management systems. These support a continuous quality improvement framework including, but not limited to, service integration and feedback systems to continually improve service delivery and outcomes for participants receiving services from Micah Projects.
Our Quality Management System meets the requirements of ISO 9001:2015, National Standards for Mental Health (NSMHS), NDIS Practice Standards, Royal Australian College of General Practitioners (RACGP) Standards and the Human Services Quality Framework (HSQF). Micah Projects' Quality Policy is available to view on request.
Micah Projects holds current certification and accreditation for all these standards. The certification bodies engaged by Micah Projects are HDAA Australia Pty Ltd and Quality Practice Accreditation Pty Ltd for the RACGP Standards.
These certifications and accreditations demonstrate compliance to strong service integration and referral pathways for participant outcomes.